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This article applies to:

  • Product: Pagero Online

Error sending

Scenario

You may get the following error message in Pagero Connect, leading to documents not being sent.
Error message
Error Sending

Solution

When encountering this issue, performing a hard reset by closing and reopening the program can often resolve any problems. If this doesn't help, you should follow these steps:
Sign out of Pagero Connect by selecting on your email and selecting
Sign out
. Close the program.
  • Start the program again, select
    Sign in
    , then sign back into your account.
After successfully signing in, resend your documents, and they’ll be sent directly to Pagero Online. If the problem persists, contact Pagero support.

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