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Open and Closed customer directory

In Pagero Online you can choose whether you want to have an open or closed customer directory. When your customer directory is closed, you will have to add every e-invoice recipient you want to send invoices to in to your customer directory. If you don’t want to add every e-invoice recipient to your customer directory, you can choose to have an open customer directory and the system will look for the recipient directly in our public directory.
Please keep in mind that the below changes can be made only by an account administrator. If you are not an account administrator, please ask an administrator to perform these changes for you. You can switch between open or closed customer directory by changing the setting
Use provided routing information
 as following:
  1. Go to
    Settings - Settings - Company level settings
     and click on
    Outbound
  2. Scroll down to
    Routing
     and the section
    Use provided routing information
    .
  3. When this section is
    Off
     the customer directory is closed, when this section is
    On
     the customer directory is open.

This article applies to:

  • Product: Pagero Online

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