Skip to main content

Solutions

Law firms

Tax, audit & accounting firms

Corporations

Governments

Products

Legal

Trade & supply

Tax, audit & accounting

Corporate tax

Risk & fraud

Books

Recommended products

Questions? We are here to help.
Contact us

Purchase

Buy solutions

Buy books

Contact sales

Questions? We are here to help.

Resources

Insights

Events

Product training

Product communities

Developers

Usage guides

Upload 1040 batch Gather requests

Show all hidden content.
This article describes the process for uploading batch Gather requests for individuals.
note
  • Format all engagement letters in a batch the same way, with signature/date lines in the same position on the same page. The engagement letter should be on the same page for each PDF included in the batch.
  • For UltraTax CS®, Lacerte®, and GoSystem® Tax RS, print the engagement letter and organizer as separate PDF files. Print these files directly from the tax application.
  • CCH Axcess™ and ProSystem fx® must have a client's engagement letter and organizer printed in 1 PDF file. Print this file directly from the tax application.
Before you begin:
  • Name your organizers and engagement letters (optional) according to your tax application's required format (refer to the following file name format instructions). An incorrect file name results in an error status.
  • Download a blank CSV template and fill out the CSV to include client information. The CSV client ID must match the client ID in the organizer and engagement letter file names.
  • Have a ZIP archive that contains the batch's organizers and engagement letters.
    • There is a size limit of 1 GB for the ZIP file.
note
  • Make sure that the organizer data is placed in the proper column.
  • Make sure that cells in the
    Client ID
     column are formatted as text before you enter data. This prevents Excel from inadvertently truncating numbers.
  • Don’t add or delete any columns in the provided CSV template.
    • Client ID, Taxpayer First Name, Taxpayer Last Name, and Taxpayer Email Address are required fields. Other columns can be left empty.
  • Don’t have text in any cells other than the columns provided.
  • Don’t change the names of any headers in the CSV template.
  • Make sure that the number of organizers listed in the CSV file matches the number of organizers in the ZIP archive.
  • Make sure that the sort order of organizers in the CSV file matches the sort order of the organizers in the ZIP archive.
  • If a spouse is included in an organizer, Spouse First Name, Spouse Last Name are required. Spouse Email Address is NOT required.
  • If no spouse is included in the organizer, ensure all spouse fields are blank in the CSV, including the mobile country code column.
    • If a country code is entered, the taxpayer will be prompted to enter an email address for the spouse.
  • The Mobile Number field should contain numbers only, no dashes, letters, or other symbols.
  • A country code must be entered if a mobile number is present. This field should contain numbers only, no dashes, letters, or other symbols.
  • After saving the CSV file, don’t reopen it prior to uploading it to Gather.
File name requirements for supported tax applications
CCH Axcess ™
note
A client's organizer and engagement letter must be printed in 1 PDF file directly from the tax application.
Organizer name format:
<YYYY><US><System Letter> <Client Name> Organizer <Client ID> <V#>
Example:
2015USI Smith, John Organizer ABC123 V1
Refer to CCH Axcess™ organizer print settings for Gather for additional guidance.
Engagement letter name format:
The engagement letter must be included in the organizer PDF.
CCH ProSystem fx ®
note
A client's organizer and engagement letter must be printed in 1 PDF file directly from the tax application.
Organizer name format:
YYI_<Last name>_<First Initial>_Organizer_V#_<ClientID>
Example:
15I_Smith_J_Organizer_V1_ABC123
Engagement letter name format:
The engagement letter must be included in the organizer PDF.
UltraTax CS ®
A client's organizer and engagement letter must be printed into separate PDF files directly from the tax application.
note
UltraTax recognizes 9-digit client IDs as SSNs and only displays 4 digits. The full client ID is required for batch uploads to function correctly.
Organizer name format:
<Document Name>_<Client ID>
Example:
Organizer_ABC123
Engagement letter name format:
<Engagement Letter>_<Client ID>
Example:
Engagement Letter_ABC123
Lacerte ®
note
A client's organizer and engagement letter must be printed into separate PDF files directly from the tax application.
Organizer name format:
Organizer Forms–<Client ID>
Example:
Organizer Forms-ABC123
Engagement letter name format:
<Engagement Letter>_<Client ID>Example: Engagement Letter_ABC123
GoSystem ® Tax RS
note
A client's organizer and engagement letter must be printed into separate PDF files directly from the tax application.
Organizer name format:
<Taxpayer Last Name><Taxpayer First Name>&<Spouse Last Name>_<Spouse First Name>_<Client ID>_<Tax Year>
Example:
Smith_John&Smith_Jane_ABC123_2020
Engagement letter name format:
<Engagement Letter>_<Client ID>
Example:
Engagement Letter_ABC123
Submitting your batch
  1. Select the
    Batch
     option.
  2. Select the
    New Gather
     button.
  3. Select a
    Template
     or
    Task Options
    .
  4. elect
    Get Started
    .
  5. In the batch upload screen, fill out the necessary information:
    • Select your
      Tax Software
       from the dropdown.
    • The
      Batch Name
       can be anything you choose to identify the batch in your firm's processing.
    • Select the
      ERO
       from the dropdown.
    • Select the
      Tax Year
       from the dropdown.
    • Select the
      Office Location
       from the dropdown.
  6. Select whether or not to include engagement letters with the organizers (UltraTax CS®, Lacerte®, and GoSystem® Tax RS only).
  7. Drag and drop or select
    Choose File
     in the
    Select Zip File
     area to upload your ZIP file.
  8. Drag and drop or select
    Choose File
     in the
    Select CSV File
     area to upload your CSV file.
  9. Select
    Submit
    .
Processing a Batch
When a batch upload is successful and is ready for processing, Gather sends a notification email to the uploader. The batch appears on the screen with a + button next to the Batch Name.
  1. Select the
    Batch
     option.
  2. Select the
    +
     button to display the contents of the batch.
    1. Select the
      Eyeball
       to preview the Gather request.
    2. Select
      Delete
       to delete the Gather request from the batch.
    3. Select
      More
       for additional options.
    4. Select
      View Client Information
       to view the client information for that Gather request.
    5. Select
      Report a Problem
       to submit a ticket to our Support team related to that Gather request.
  3. Select the
    Rocket icon
     to open and process the batch.
note
If you get an
Errors
 tab while processing your batch, it means that Gather encountered some problems during upload. You can try to correct each error by using the icon in the Action column. Some errors such as unrecognized file names (or that require corrections to the batch CSV file or ZIP file) require you to upload the batch again. Alternatively, you can ignore the errors and deliver anyway. These organizers won’t be delivered and will be reported in the
Undelivered Batch
 section.
Select
Action
 to correct the error, or
Ignore Errors
 to process anyway.

This article applies to:

  • Product: safesend
  • Subject: AI
  • Audiences: Staff