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IP Authentication Overview

Adding IP addresses

IP authentication lets you restrict FileRoom access to specific computers. Only allowlisted IP addresses on the
IP Authentication
 will be able to sign in to FileRoom.
note
Once the IP Restriction is enabled, users at your firm can only access the FileRoom from the IP address added to the allowlist at
Admin
Account Setup
IP Authentication
.
Follow these steps to add a new IP address for a computer where FileRoom should be accessible. 
  1. Go to
    FileRoom
    Admin
    Account Setup
    Security
    IP Authentication
    .
    Select Admin, ACCOUNT SETUP, Security, then IP Authentication
    note
    Only users with permissions to access the
    Security
     tab will see the
    Security
     tab.
  2. To enable IP Authentication, select the
    Apply IP Authentication
     checkbox.
    note
    Applying an IP Authentication restriction will restrict FileRoom access to all users at your firm. Users will only be able to access FileRoom from an IP address added to the list.
    Apply IP Authentication checkbox
  3. Select
    New IP Address
    .
    Select New IP Address
  4. A new row appears. Under
    IP Address
    , type the IP address of the computer where FileRoom should be accessible.
    Enter your IP address in the provided field
  5. Under
    Description
    , type a description.
    Enter a description
  6. Select the
    Save
     icon Save icon.
    Select the Edit icon
  7. You can follow the same steps again to add additional IP addresses.
Once IP Authentication is enabled, users can only sign in from IP addresses approved by the firm. Users will see the following message when attempting to sign in from an unauthorized IP address location. 
Access to SurePrep is not available from this location. Contact your firm's system administrator or contact SurePrep.Support@thomsonreuters.com for further assistance.
Notification that you are unable to access SurePrep from your location

This article applies to:

  • PRODUCT: SurePrep
  • Subject: User account

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