Skip to main content
Upload a tax payment
Search
Search SurePrep Support Help and Support.

This article applies to:

  • Product: SurePrep
  • Sub-Product: TaxCaddy

Message your client about their tax payment voucher

When viewing a tax payment voucher, you can discuss the tax payment voucher with your clients by sending them a message from the message panel.
  1. On the
    Overview
     screen, select a client tile to view the client profile. You can also search for a client and select the client tile from the result.
    Select a client profile from Overview
  2. Select
    Tax Payments
    .
    Select Tax Payments
  3. Select the
    TAX YEAR
     and
    TAX RETURN
     where the tax payment voucher is located.
    Select a tax year and tax return
    If you are having trouble finding a specific tax payment, you can use the search bar to help you locate it.
    Search for a a tax payment
  4. Select whether you want to view
    PAID
     or
    UNPAID
     tax payments.
    Select PAID or UNPAID
  5. Select the tax payment voucher to view it in the Document Viewer panel.
    Select a tax payment tile
  6. On the
    Messages
     panel, enter your message into the field, then select
    SEND
    . Your client's reply appears in the thread on this panel, and the thread is also accessible in
    Messages
     through the navigation bar.
    Enter a message in the Messages panel

Related Content

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close