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Add Smart Links (document retrieval accounts)

Remove Smart Links (document retrieval accounts)

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Smart Links with document retrieval accounts create a link between TaxCaddy and your financial institution, allowing TaxCaddy to retrieve documents directly from your financial institution the moment they're added (and once every 24hrs after that) to save you from uploading your documents yourself.
note
See our Smart Links Security page for information on the privacy and safety of your documents.
TaxCaddy.com on PC, Mac, or tablet
Follow these steps to remove a Smart Link to a document retrieval account using TaxCaddy.com on your PC, Mac, or tablet.
  1. Log in to TaxCaddy.com.
  2. Select the
    User Menu
    , then select
    Smart Links
    .
    note
    You can also access Smart Links from Settings.
    Select Smart Links from the user menu
  3. Select
    REMOVE THIS ACCOUNT
    .
    Select REMOVE THIS ACCOUNT
  4. Select
    YES
    to delete this Smart Link. Select
    CANCEL
     to exit without removing the Smart Link.
    Select YES to remove the Smart Link
    note
    If a linked account is removed, you would need to link the account again in order for TaxCaddy to import any new tax documents.
  5. You will see a notification appear on your screen notifying you that the Smart Link has been removed.
    Notification of removed Smart Link
iOS mobile app
Follow these steps to remove a Smart Link on your iPhone mobile phone app.
  1. Log in to the TaxCaddy mobile app.
  2. Select
    Smart Links
     to open the Smart Links section. You can also Select the green badge on the top right of the panel to open the list of added Smart Links.
    note
    You can also access Smart Links from Settings.
  3. The
    Smart Links
     screen will show a list of all Smart Links. Swipe left the Smart Link you want to remove, then select
    Delete
     to remove the Smart Link.
  4. TaxCaddy asks if you are sure you want to delete this account. Select
    Delete
    .
    note
    If a linked account is removed, you would need to link the account again in order for TaxCaddy to import any new tax documents.
Android mobile app
Follow these steps to remove a Smart Link on your iPhone mobile phone app.
  1. Log in to the TaxCaddy mobile app.
  2. Select
    Smart Links
     to open the Smart Links section. You can also select the green badge to open the list of added Smart Links.
    note
    You can also access Smart Links from Settings.
  3. The
    Smart Links
     screen will show a list of all your Smart Links.
  4. You can swipe left to delete a Smart Link.
  5. On the
    Confirm Delete
     window, select
    Delete
    .
  6. Alternatively, you can Select on a disconnected
    Smart Link
     then select the
    Delete
     icon.
    note
    If a linked account is removed, you would need to link the account again for TaxCaddy to import any new tax documents.

This article applies to:

  • PRODUCT: TaxCaddy

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