Manage your profile

  1. From the End User Digest email from
    spamadmin-noreply@vo.thomsonreuters.com
    , select
    Manage My Account
    .
  2. On the
    Proofpoint
    window, select
    My Profile
    .
  3. Go to
    Settings
    and do the following based on your preferences:
    • Unmark the
      Send digest with new messages in my End User Digest
      checkbox if you don't want to receive daily End User Digest emails.
    • Unmark the
      Send digest even when I have no messages in my End User Digest
      if you only want to receive the daily End User Digest email when you have new spam or quarantined emails.
  4. Select
    Save
    .
  5. Go to
    Account
    and view the following:
    • Displayed name is your Portal ID. This will appear in all your End User Digest emails.
    • Disregard aliases that include the domains:
      @trvirtualofficeprod.onmicrosoft.com
      and
      @vo.thomsonreuters.com
      . These aliases are included whenever you request your Safe/Blocked Senders List Summary via email.
Chat now

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close