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Eric Lein

Business Process Analyst
Thomson Reuters Institute

Eric Lein is a business process analyst and systems thinker with over a decade of experience helping organizations move from process ambiguity to operational clarity through workflow redesign and transformation. Drawing on an MBA and Psychology degree, as an experienced practitioner in Design Thinking, Six Sigma, and Lean, Eric brings both analytical rigor and a human-centered lens to organizational change. He has worked with law firms at every level from AI strategy workshops with firm leadership to process documentation with front-line teams to drive measurable transformation across the business.

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