How does the human side of AI transformation make or break an enterprise AI strategy?

When implementing AI initiatives within an organization, executives often hear productivity while employees hear What happens to my job? That means leaders and middle managers must adapt their communications to meet each group where it stands. They need to answer employees’ questions about which tasks will change because of AI, which decisions stay human, how mistakes will be handled, what happens to the employees' time that AI saves, as well as model a willingness to reward experimentation. 

Why you should listen:

1. Trust is the real bottleneck to adoption — Dr. Tsipursky explains why “AI adoption moves at the speed of trust,” and discusses how to approach individual employees based on their psychological profiles.
2. ‍A practical playbook for middle managers — This episode provides guidance on how leaders and middle managers can engage with three distinct AI user profiles by tailoring their communications to each.
3. Be prepared to answer employees questions — Employees will want to know how AI will change their job and what is expected of them as they interact with AI tools. Management needs to be prepared to answer these and other questions.