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The Future of Professionals Report 2026 shows AI is embedded in professional work, but value depends on execution, strategy, and the right infrastructure. This is creating a gap between those organizations delivering real impact and those falling behind, with rising risks across clients, talent, and governance.

A new report shows that AI adoption in professional services has reached a tipping point, with most organizations now integrating generative AI and planning for agentic AI; however, a lack of ROI metrics and firm/client confusion raises new questions about business impact and strategy