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Learn how to catch errors in AI output before they reach the court or client.
THOMSON REUTERS INSTITUTE

Review, refine, and advance


An ongoing approach to strengthening legal metrics and adapting to evolving business needs

About


Strengthen your legal metrics over time by taking a thoughtful, structured approach to continuous improvement. This section of the Value Alignment Toolkit helps legal departments assess how well their current measurement and reporting practices reflect strategic priorities and business needs.

Learn how to audit your existing metrics, identify strengths and gaps, and prioritize improvements that better demonstrate value across the four pillars: effective, efficient, protect, and enable. With practical guides, worksheets, and best‑practice insights, you’ll be equipped to move beyond one‑time efforts and build a living, adaptable metrics program that evolves alongside the business.

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Introduction to Audit Your Approach

An overview of the Audit Your Approach process, explaining what it assesses, why it matters, when to conduct one, and how to choose the depth of audit based on your needs.

Audit Your Approach: Best Practice Guide

A step-by-step practical guide for conducting your metrics program audit, from getting ready through gap analysis, synthesizing findings, and communicating results and next steps.

Audit Your Approach: Worksheet

A fillable assessment tool for evaluating your current metrics program across five dimensions (coverage, data collection, engagement, reporting, review) and identifying gaps against best practice.

Introduction to Audit Your Approach

Audit Your Approach: Best Practice Guide

Audit Your Approach: Worksheet

Ready for the next step?


Return to the toolkit to advance to the next step of your journey.