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This article applies to:

  • Product: Practice CS
  • Subject: Accounts Receivable

Enter A/R adjustments: Credit memos

You can enter adjustments to A/R (Accounts Receivable) balances in Practice CS in the form of credit memos, debit memos, and write-offs. Credit memos reduce accounts receivable. You can apply them to invoices, service charges, and debit memos.
  1. Select
    Actions
    , then
    Receipt & Adjustment Entry
    .
  2. Enter a
    Control Date
    .
  3. Select the
    Adjustments
     tab.
  4. Enter the
    Date
    . This is the date the transaction will be posted.
    note
    To change the date to default to the
    Control date
     or
    Today's date
    , go to the
    Receipt & Adjustment Entry
     tab, and select
    Setup
    , then
    User Preferences
    .
  5. Enter or select the client.
  6. Select
    CM
     in
    Type
    .
  7. You can enter a
    Reference Number
    , if needed.
    note
    The
    Reference Number
     is 30 characters of text that you can use for any purpose.
  8. Enter the
    Amount
     of the credit memo.
  9. If the
    Apply
     screen doesn't open:
    1. Select the ellipsis button between the
      Amount
       and
      Applied amount
       columns.
    2. Enter the amount of the credit memo to apply next to the invoice or the debit memo to apply it to.
  10. You can enter a
    Comment
     to describe the reason for the credit memo and who requested or authorized it.
  11. Select
    Enter
     or press Tab on your keyboard to complete the transaction and move the cursor to the next transaction.

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