March 2024 monthly

Help and Support release notes highlight new features and improvements made to the overall experience for both our external customers and internal agents.
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Production release date is
March 11, 2024
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Findability enhancement

We improved SEO (search engine optimization) so you only find the content for your country when you search on Google or Bing or any other search engine. For example, you might have gotten results for Canada or Great Britain even though you were in the United States.
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It will take Google and other companies a few weeks to update the search results.

Readability enhancements

  • Added padding between the title and the section above. In some cases, there was no padding at all.
  • Addressed some accessibility issues with the accordions on some article pages.
  • On pages with the table of contents on the left side, we added support for the "This article applies to" section and moved the related content to the bottom. These pages are now consistent with all other article pages.

File download micro experience

We changed the look and feel of the table to comply with our Saffron design system.