System requirements
Use these system requirements to prepare your operating environment.
Component | Specifications | Notes |
|---|---|---|
Microsoft Windows Operating system | Windows 11 (32-bit and 64-bit) | Windows 11 is recommended. |
Microsoft Office | Office 365 with desktop version 2024 Office 2016 (32-bit and 64-bit; EOL 14 October 25) | Microsoft Office 365 with desktop version 2024 is recommended. |
Browsers | Google Chrome Microsoft Edge | We recommend using the latest version of web browsers. Use Chrome in a non-Microsoft system. |
Hardware | Minimum of 1.8 GHz processor/dual core processor | N/A |
Memory | Minimum of 2GB RAM Recommend 4GB RAM | For FileRoom, we recommend 4GB RAM. For WorkFlow Manager, 2GB RAM. |
Screen resolution | 1280 x 1024 | N/A |
Network protocol | TCP/IP network protocol internet connection (minimum) 768 kbps if single user, 3 mbps for multiple users | N/A |
Active X | version 6.1.97.86 | Required for Platform and FileRoom. |
MSXML 6.0 | version 6.30.7601.1923 | N/A |
Visual Basic virtual machine | version 6.0.97.97 | Required for Platform. |
File Importer | N/A | Windows server version 2008 isn't supported. |
FileRoom add-in | version 14.3. NET framework 4.5.2 (32 and 64-bit operating systems) Windows 11 (32-bit and 64-bit) Microsoft Office 2016 (32-bit and 64-bit - EOL 14 October 25) Office 365 with desktop version Office 2024 (32-bit and 64-bit) | Requires Adobe Acrobat standard or professional versions 10+ Recommend Office 365 with desktop version, Office 2024 (32-bit and 64-bit), and Adobe Acrobat 2025 (32-bit). |
DataFlow add-in | N/A | N/A |
ScanFlow add-in | version 10.1.6 Windows 11 (32-bit and 64-bit) | Requires Adobe Acrobat 2025 (32-bit) Requires FileRoom add-in v14.3 Requires ScanFlow add-in Recommend use of Windows 11 (32-bit and 64-bit). |
Upload server add-in | version 10.1.2 . NET framework 4.0 or higher for 32-bit and 64-bit operating systems Windows 11 (32-bit and 64-bit) | Requires FileRoom add-in v14.3. Recommend use of Windows 11 (32-bit and 64-bit). |
Black Ice Print-to Utility | Compatible with 32-bit and 64-bit | Installs automatically with FileRoom add-in. |
Adobe Acrobat Adobe Reader | Adobe Acrobat DC/Adobe Acrobat 2020 supported until November 30, 2025 Adobe Acrobat DC 2025 | Adobe Reader - required for viewing files. Adobe standard or professional - required for editing files. |