Thomson Reuters Account
We've worked hard to reduce the number of usernames and passwords you need to use our products. Starting in 2022, we're merging our customer logins to 1 new type: the Thomson Reuters Account.
What is it
A Thomson Reuters Account gives all users, including staff and clients, single sign-on access to Thomson Reuters products. Using 1 email and password you can access products like Onvio, the CS Professional Suite, Virtual Office/SaaS, Client Center, and NetClient CS.
The Thomson Reuters Account uses two-factor authentication to check your identity and help make sure your account isn't compromised. It adds another layer of protection so your account safety relies on more than a simple password.
This feature is a replacement for multi-factor authentication or MFA.
tip
- Watch our Migrating to the new sign-in experience webinar for an overall look at the new process.
- Follow our Product Training walkthroughs for your account and your applications.
Actions to take
We recommend these steps:
Communicate this change with your clients
- For Onvio Client Center and NetClient CS, your customers will be required to enable two-factor authentication for their accounts. You'll be given at least 4 weeks notice prior to the transition date.
- We've prepared two sample emails that you can send to clients including all actions they'll need to take:
Download the Auth0 Guardian App
- If you use the Thomson Reuters Authenticator App, you can still use this with your new account but it'll prompt you to enter a code at login to verify your identity. Only the Auth0 Guardian App will send push notifications to you with the Thomson Reuters Account.
- You can download the app from the Apple App Store and on Google Play for Android.
Related content
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Benefits of Thomson Reuters Account
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Article,
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Timeline of products migrating to Thomson Reuters Account
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Two-factor authentication for a Thomson Reuters Account
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Article,
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Thomson Reuters Account migration scenarios for multiple applications
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Article,
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Migrate a client Thomson Reuters Account
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Related content
-
Benefits of Thomson Reuters Account
Format:
Article,
1 min read
-
Timeline of products migrating to Thomson Reuters Account
Format:
Article,
1 min read
-
Two-factor authentication for a Thomson Reuters Account
Format:
Article,
2 min read
-
Thomson Reuters Account migration scenarios for multiple applications
Format:
Article,
12 min read
-
Migrate a client Thomson Reuters Account
Format:
Article,
4 min read