Dec 16, 2025 |

How Thomson Reuters Is Rethinking Career Growth: Human-Led, AI-Powered

Carissa Schmitz, Vice President, Talent

The world of work is changing rapidly, and AI is reshaping what careers look like today and in the future. At Thomson Reuters, we’re focused on what that means for our people: how they build skills, move across the organization, and feel supported in their growth.

To explore how this comes to life for our 27,000 colleagues, we sat down with Carissa Schmitz, Vice President, Talent. She shared her perspective on career development at Thomson Reuters. From internal mobility, learning, and leadership, to staying ahead of talent trends. Here’s what Carissa had to say.

Q: Why is Thomson Reuters the best place to grow your career?

A: At Thomson Reuters, we have a strong sense of purpose: informing the way forward for a range of crucial sectors: legal, tax and accounting, government, and media over our 160+ year history. What makes us unique right now is how we’re empowering every colleague to harness AI as their innovation partner. We don’t just see AI as a tool for efficiency; we see it as a catalyst for unprecedented human creativity and innovation. We’re actively building the foundation for our colleagues to shape their own human-led and AI-powered future through hands-on experience with tools like Open Arena, our internal AI sandbox, and comprehensive training programs. Throughout our history, we’ve maintained a commitment to learning and a culture that values personal growth and development, as well as the mental health and wellbeing of our people. This is a fantastic place to start, grow, and accelerate your career.

Q: How does Thomson Reuters support internal career mobility?

A: We aspire to make all new opportunities available to employees through internal posting and promotion of our jobs, with an emphasis on fair and objective consideration of all applicants. We provide opportunities to grow through Gigs – short-term projects to gain experience and develop new skills, and cross-functional initiatives that prioritize skill development and facilitate pathways to internal roles. We also empower colleagues to own their careers by leveraging AI tools that match their interests to development opportunities across the organization. We recently introduced an internally developed tool called My AI Coach, which helps colleagues set career goals and access in-the-moment coaching.

Q: What are the focus areas for employee learning and career growth next year?

A: Upskilling is vital to keeping pace in today’s rapidly evolving world, and we are committed to supporting our colleagues on their continual skill-building journey. We’re encouraging everyone to test new AI tools and seamlessly integrate these into their daily roles. We are also committed to nurturing the uniquely human abilities, such as curiosity, creativity, adaptability, and problem-solving, that are indispensable now and in the future.

Through our Grow My Way program, employees build essential skills from our dedicated Global Learning Days (three per year), as well as a wide range of on-demand learning resources available through Workday and LinkedIn Learning. A key priority for us is AI upskilling, with our AI playground Open Arena providing a space for colleagues to put their new skills into practice. Additionally, we recognise the crucial role people managers play in fostering a strong and supportive culture, so we offer tailored development programs for managers and leaders to help enhance their leadership effectiveness and capabilities.

Q: How do you stay current with trends and best practices in career development, learning, growth, and talent, and how do you incorporate these into your organization’s approach?

A: In my role, I’m always searching for new ways to make our colleagues’ career growth and learning more meaningful and effective. This includes spotting successful initiatives within our organization and expanding them. I frequently collaborate with teams focused on specific functions and regions to stay updated on evolving local talent programs, and I actively seek ideas and guidance from talent leaders and peers at other companies.

Our team is dedicated to testing new approaches and blending technology and human talent to drive progress. Beyond internal engagement, we also closely monitor external trends, best practices, and emerging innovations in our industries to ensure our approach remains relevant and forward-thinking. By benchmarking against global standards and learning from outside our organization, we can continually refine our programs and maintain an environment for our people to thrive.

At Thomson Reuters, our focus is straightforward: helping people grow. Whether it’s experimenting with AI in Open Arena, exploring a new skill or topic on one of our dedicated Global Learning Days, or using our My AI Coach to set career goals, we’re creating practical ways for careers to evolve from the inside. Being part of this work and seeing colleagues access these tools and opportunities to reach their potential is something I feel genuinely privileged to support.

 


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