Thomson Reuters Institute | Insights in Action

Insights in Action: Establishing more innovative legal solutions

Insights in Action: 2022 saw law firms move past the pandemic into a more client-focused service environment

Insights in Action: Service is now table stakes as clients seek higher value from firms

Insights in Action: How are US law firms stealing market share in the UK?

Insights in Action: Cultivating lawyer engagement & loyalty is a complex recipe for success

Insights in Action: Despite economic pessimism, legal clients show growing optimism about their spending

Insights in Action: Measuring the impact of the Russia invasion on the legal industry

Insights in Action: Talent & ESG concerns drive discussions at recent CMO roundtable events

Insights in Action: Differing perceptions of stand-out lawyers’ skill sets

Insights in Action: CTOs facing challenges on return-to-office plans & associate retention

Asia-Pacific Law Firm Brand Index: Clients looking for law firms that can “connect the dots” on complex regulatory, international issues

Insights in Action: Addressing post-pandemic challenges – and some old perennials